Frequently Asked Questions

As we all know moving house can be very expensive so in order to minimize your move cost we recommend you pack as many items into boxes and ensure you are ready for our arrival.  If you are based outside of Staffordshire / Cheshire please get in contact for a detailed quote.

If you have a specific date in mind we urge you to get in touch with as much notice as possible to ensure we can secure the date for you giving you piece of mind. We do however take last minute bookings if we have the availability to do so.

We will happily take down and rebuild your furniture as part of your move, we simply charge a flat rate of £50.00 per item.

We understand delays do happen and they are often out of your control. Under these circumstances we ask that you mention this when booking your move date with us so we can work around you to ensure no unnecessary costs are incurred on move day.

If there is a delay on your move day which results in our team unable to commence unloading by 16:00 we will transfer your belongings into our secure storage facility. We charge a fee of £60 per night storage. 

This is standard practice for us to offer room to room at no additional fee.

Whilst your belongings are in our hands they are fully insured for peace of mind.

We are based in Staffordshire, however we do operate nationally and internationally.

We can provide storage for you at an additional cost, whilst in storage they will be monitored via 24/7 CCTV and will also still be insured.

We have 2 large 3.5t Luton box vans equipped with a heavy duty tail-lift capable of lifting 750kg and 1 7.5T removal Truck. Generally speaking we can fit a 2 bedroom house in one trip however we do offer additional trips if we can't squeeze it all in.